E-Commerce

B2B Shop: Standard Solution or Custom Platform?

When pricing logic, customer groups, and ERP integration become decisive.

B2B shops have different requirements than B2C. Customer-specific prices, approval processes, and ERP connection determine success or frustration.

What Makes B2B Shops Special

  • Customer-specific prices and discount tiers
  • Approval workflows for orders
  • Integration with inventory management and ERP
  • Reordering and wish lists for regular customers
  • Different payment terms per customer

When a Standard System Is Enough

Shopify B2B, WooCommerce, or Shopware Standard are sufficient when:

  • Pricing logic is manageable (few customer groups)
  • ERP connection is not mandatory or works via standard interfaces
  • Order processes are linear (no approvals)

When You Should Build Custom

A custom platform is worthwhile for:

  • Complex pricing (condition contracts, tiered pricing, special conditions)
  • Deep ERP integration (bidirectional data exchange)
  • Multi-stage approval processes
  • Specific requirements for product configuration

The Hidden Costs

Standard systems are cheaper to start, but: Every adaptation to B2B specifics costs extra. Beyond a certain level of complexity, the custom solution becomes more economical.

Comparison at a Glance

Standard (Shopware, WooCommerce)

Advantages
  • Quick start
  • Proven foundation
  • Community & support
Limitations
  • B2B features often paid
  • Adaptations limited
  • Plugin dependencies

Custom

Advantages
  • Exactly matching processes
  • Deep system integration
  • No plugin limits
Limitations
  • Higher entry costs
  • Longer development time
Steffen Fasselt
Your Contact

Steffen Fasselt

Projektleiter

We analyze your B2B processes and recommend the appropriate shop architecture.