Back to all solutions
07

Operations, Hosting & Maintenance

We ensure that your digital solution remains permanently stable, secure, and up-to-date – so you can focus on your core business.

When Operations & Maintenance Make Sense

You operate a website or application that must be reliably accessible
You do not want to handle technical tasks like updates, monitoring, and backups yourself
You want to ensure that your solution can be maintained and developed in the long term
You need a partner who responds quickly to technical problems

How We Set Up Operations

01

Inventory

We analyze your current infrastructure, identify vulnerabilities, and document the technical status.

02

Setup & Migration

We set up a stable hosting environment or migrate your existing solution to optimized infrastructure.

03

Ongoing Operations

Updates, monitoring, backups, and support are carried out continuously – you are only informed when action is needed.

Infrastructure & Tooling

Hetzner / DigitalOcean

European VPS with high availability and GDPR compliance

Laravel Forge / Ploi

Automated server management for zero-downtime deployments

Sucuri WAF

Web application firewall for protection against attacks

Azure / AWS

Enterprise cloud for scalable applications

Mailgun / Postmark

Reliable email delivery with high delivery rates

What We Handle in Operations

Updates & Security

→ Regular CMS, plugin, and framework updates
→ Security patches and vulnerability scans
→ SSL certificate management

Monitoring & Performance

→ Uptime monitoring with alerting
→ Performance monitoring and optimization
→ Error tracking and log analysis

Backups & Recovery

→ Daily automatic backups
→ Offsite backup storage
→ Disaster recovery concepts

Support & Maintenance

→ Technical support via email and phone
→ Bug fixing and troubleshooting
→ Small changes and adjustments

Documentation & Reporting

→ Technical documentation
→ Monthly status reports
→ Transparent ticket management

Operating Models

Basic

For smaller websites that should run stably

Hosting on managed VPS
Monthly updates
Daily backups
Email support

Pro

For business-critical websites and applications

Everything from Basic
Weekly updates
Uptime monitoring
Priority support
Monthly reporting

System Operation

For complex applications and individual requirements

Everything from Pro
Dedicated infrastructure
Scaling as needed
SLA with guaranteed response times
Technical account manager

Not Standard Hosting

We are not a hosting company that rents servers. We are your technical partner who ensures that your digital solution works permanently. That means: We know your system, we understand the requirements, and we act proactively – not only when something no longer works.

Let's Talk About Your Operations

Whether you want to hand over an existing solution or are looking for a partner for long-term operations – we are happy to advise you.

Discuss project