02.2

Internal Tools & Administration Platforms

Custom applications for internal processes and control

Many companies work internally with a variety of tools, spreadsheets, and manual processes. What starts pragmatically becomes confusing, error-prone, and difficult to scale over time. Internal tools and administration platforms create clear structures, bundle information centrally, and support employees in their daily work – adapted to the actual processes in the company. We develop custom internal applications that digitally map existing processes, simplify them, and are stably operable in the long term.

When internal tools make sense

An internal tool is particularly useful when:

processes are predominantly mapped manually or in Excel
multiple people work with the same data
information is maintained in different places
transparency about tasks, status, or responsibilities is lacking
standard software inadequately maps the requirements

Such requirements often emerge gradually – from growth, new roles, or increasing complexity.

Typical functions of internal platforms

Depending on the use case, internal tools can include:

User & role management
Central data storage
Digital workflows & approvals
Status & progress displays
Document management
Interfaces to existing systems

Which functions make sense always depends on the specific use.

Typical Use Cases

Administration & control tools

Central management of data & information
Control of internal processes
Overview of tasks, operations, or projects

Dashboards & evaluations

Central KPIs & status overviews
Consolidation of various data sources
Decision bases at a glance

Process & task management

Digital mapping of internal workflows
Clear responsibilities & approvals
Traceability of processes

Distinction from standard software

Standard solutions make sense when processes are general and clearly defined. However, as soon as workflows become company-specific, they quickly reach their limits.

Custom internal tools offer:
• Precise mapping of your processes
• No unnecessary features
• Full control over structure & further development

The goal is not more software, but less friction in daily work.

Integration into existing systems

Internal tools rarely stand alone. Depending on needs, we integrate them into:

ERP or CRM systems
Accounting & billing
Project or time tracking tools
Existing databases

This creates continuous processes, instead of additional isolated solutions.

Step-by-step implementation instead of complete solution

Internal platforms do not have to map everything from the start. Many projects consciously start with a clear core process – e.g.:

Replacement of an Excel solution
Central overview & administration
Simple workflow automation

Subsequently, targeted expansion when requirements grow or new processes are added.

Our approach

1

Analysis of existing workflows

Understanding of processes, roles, and problems.

2

Solution conception

Definition of structure, data, and responsibilities.

3

Step-by-step development

Implementation in sensible expansion stages.

4

Further development & operation

Adaptation to new requirements without technical dead ends.

Distinction from customer & partner portals

Internal tools are aimed exclusively at employees. If external users (customers, partners) are to be involved, a customer or partner portal is the appropriate solution.

07

Hosting & Maintenance

We ensure your digital solution remains permanently stable, secure and up-to-date – so you can focus on your core business.

Updates & Security

Regular updates, security patches and vulnerability scans

Monitoring & Backup

Uptime monitoring, daily backups and disaster recovery

Support

Technical support, troubleshooting and adjustments

Steffen Fasselt
Your contact

Steffen Fasselt

Projektleiter

If you are considering digitizing internal processes or replacing existing solutions, we are happy to help you assess whether a custom internal tool makes sense. In a non-binding conversation, we clarify: • Goal and benefit • Technical feasibility • Sensible next steps